• If this is an emergency, please call 911 so that medical professionals can assist with administering urgent care to your friend or loved one immediately.

• If there is a Health Care Directive, make sure you have accessibility to that document. It will allow communication with medical professionals much easier.

• Know how to get in touch with your friend or loved one's primary medical provider in order to access medical records that can provide a supplementary medical history and current medications that have been prescribed.

• Once your friend or loved one has gotten to a point where they have stabilized - catch your breath. Activity to this point has been moving pretty fast; however, know that there are plenty of medical professionals who are waiting to help you through this time of crisis. Know that you and your family do not have to do this by yourself.

Contact us. We excel at working with families to find solutions for their friend or loved one's medical crisis.